Privacy Policy

Hair Rocks
Website: https://hairrocks.com.au
Effective date: 19 October 2026

1. Our Commitment to Privacy

At Hair Rocks, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect personal information provided through our website, social media pages, advertising campaigns and employment enquiries.

2. Information We Collect

Depending on how you interact with Hair Rocks, we may collect:

Your name
Email address
Telephone number
Appointment and service enquiries
Employment enquiries, qualifications and work experience
Information you voluntarily provide through Facebook or Instagram forms

3. How We Use Your Information

We collect personal information to:

Respond to customer enquiries
Manage appointments and salon services
Contact people interested in employment opportunities
Assess applications from prospective hair stylists
Improve our services and customer experience
Send promotional communications where permitted by law

We do not sell your personal information to third parties.

4. Facebook and Instagram Advertising

Hair Rocks may collect personal information through advertising forms on Facebook and Instagram, operated by Meta.

When you submit an enquiry or employment application through these forms, we use the information to respond to your enquiry or assess your interest in working with Hair Rocks.

Submitting an employment enquiry does not automatically subscribe you to marketing communications.

5. Storage and Security

We take reasonable steps to protect personal information from unauthorised access, misuse, loss or disclosure.

Information may be stored securely through our business systems or trusted service providers.

We retain personal information only for as long as reasonably required for its intended purpose or as required by law, after which it is securely deleted or de-identified.

6. Sharing Information

We may share personal information with trusted service providers who assist with salon operations, bookings, website management or communications.

We may also disclose information where required by law.

Some third-party technology providers may store or process information outside Australia. Where applicable, we take reasonable steps to protect that information.

7. Access, Correction and Deletion

You may contact Hair Rocks to request access to, correction of, or deletion of personal information we hold about you.

We will consider and respond to requests in accordance with applicable Australian privacy laws.

8. Cookies and Website Analytics

Our website may use cookies or analytics technologies to improve website functionality and understand visitor activity.

You can manage cookies through your browser settings.

9. Privacy Enquiries and Complaints

If you have questions or concerns about how Hair Rocks handles your personal information, please contact us through our website.

Website: https://hairrocks.com.au

We will review privacy complaints and respond within a reasonable timeframe. If you remain dissatisfied, you may be able to contact the Office of the Australian Information Commissioner at https://www.oaic.gov.au.

10. Changes to This Policy

Hair Rocks may update this Privacy Policy from time to time. Any changes will be published on our website with an updated effective date.